Frequently Asked Questions
Your guide to seamless style and service at Métier.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are processed free of charge, while returns for refund may incur a small restocking fee.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
Métier accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.
Where are Métier garments produced?
We pride ourselves on ethical craftsmanship. Our collections are designed in-house and manufactured in certified factories that prioritize fair labor practices and sustainable material sourcing.
How can I track my shipment?
Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress in real-time.