Returns & Exchanges
At Métier, we stand behind the quality of our craftsmanship and offer a seamless 30-day return policy for all unworn items in their original packaging. We strive to ensure your experience is as refined as our collections, providing complimentary exchanges to help you find the perfect fit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original Métier box along with all designer tags and protective dust bags to ensure the product remains in pristine condition.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Quality Inspection and Refund
Once our atelier receives and inspects your return, your refund will be processed to the original payment method within 5 to 7 business days.